This second module of Yvonne Halling training discusses the routines and issues associated with Housekeeping and management of the property.
There is more to running a B&B or Guest House than meets the eye, Yvonne breaks all this down into detail and suggests ways in which you can organise your Housekeeping and Property management.
Module 2 contains
Video 1 : Basic Property Management
Video 2 : The Best you can be
Video 3 : Basic Housekeeping
pdf 1 : Housekeeping Rules
pdf 2 : Be a Guest at your own B&B
pdf 3: Guest Information file
pdf 4 : Welcome Letter
Finally a copy of the text of all 4 videos and pdf's are available for you to download.